Hello Saurabh,
Please check the value for field ITEM_CLASS for these records, and also the value for field VERSION_ITEM
"Normal" Items - i.e. Items that you create in the standard functionality will be allocated a class 2 (If this is linked to an Initiative) or a class '' (if this is not linked to an Initiative). One would expect your numbering (1*) to be used for these classes
Class 4's are allocated to templates and Class 1's to Initiatives (whenever you create an Initiative a class 1 Item is added to the Item table). Your 1* numbering is not expected to be applied here and these could be numbers you are seeing
Another possibility is that you have class '' or 2's but that you have taken versions (snapshot or what-if) of these Items (see value VERSION_ITEM). If this is the case then it might also explain the numbering you see since your 1* numbering will not be applied for these either
Regards
C
